Services · Chatbot Recommend & Config
AI Chatbot Recommendation & Setup — from $300
The right off-the-shelf bot, configured properly for your business — Zendesk AI Bot, Intercom Fin, Tidio and more. Done in days, not months.
Who this is for
Built for businesses like yours
Small businesses that need something live this week
You do not need a $6,500 custom build yet — you need the repetitive questions answered now.
Teams already on Zendesk or Intercom
You are paying for the platform; we switch on and tune the AI features you are not using yet.
Solo operators
Basic FAQ automation and lead capture so the website works while you are on the tools.
Anyone unsure which tool to pick
The market is a maze of overlapping products. We shortlist the right one for your stack and budget.
What's included
Everything in the fixed fee
- → Vendor fit analysis — we recommend the stack, you keep the subscription in your name
- → Intent and fallback design based on your real customer questions
- → Configuration, branding and go-live on your website
- → Handover session — your team can edit answers themselves afterwards
The shortlist
The tools we configure most
Zendesk AI Bot
Best when you already run support on Zendesk. Deflects tickets using your existing help-centre articles — usually the fastest ROI of the three.
Intercom Fin
Best for sales-led chat. Strong at answering from your site content and qualifying leads, priced per resolution — worth it when chat drives revenue.
Tidio / Chatbase
Best budget option for simple website FAQ and lead capture. Quick to launch, easy to edit, and the right call for many solo operators.
Honest comparison
DIY vs we configure vs custom build
DIY — $0
- →You pick the tool yourself
- →You write every answer
- →Generic setup, no fallback design
- →Fine for trying things out
We configure — $300–$1,000
- →Right tool for your stack, first time
- →Intents + fallbacks from your real questions
- →Branded, tested, live in days
- →Handover so your team can edit
Custom build — from $6,500
- →Built around your systems and data
- →Multi-channel: site, WhatsApp, Messenger
- →Analytics + human handover rules
- →When off-the-shelf hits its limits
Not sure which row you're in? That's literally what the recommendation session is for — and if the honest answer is "just DIY it", we'll say so.
Pricing
From $300, fixed. No hourly billing.
One-off fixed fee between $300 and $1,000 depending on channels and flows. Vendor subscriptions stay in your name — no lock-in, no margin stacked on top.
FAQ
Common questions
Which chatbot is best for a small business?
It depends on what you already run. Already on Zendesk? Zendesk AI Bot is usually the fastest win. Heavy sales-led chat? Intercom Fin. Simple website FAQ on a budget? Tidio or Chatbase. The recommendation session exists to answer exactly this — based on your tools, volume and budget.
Do I pay for the chatbot subscription on top?
Yes — the vendor subscription (typically $0–$50/month for small-business tiers) stays in your name, so you keep full control. Our fee is a one-off fixed price for recommendation, configuration and handover.
How long does setup take?
Two to seven days depending on channels and conversation flows. A single-channel FAQ bot is usually live within 48 hours of the recommendation session.
What if I outgrow the off-the-shelf bot?
That is the upgrade path we design for. The intents, FAQs and handover rules we build carry straight over to a custom build — you never pay twice for the thinking.
Related reading
Ready when you are